How to Find a Therapist Covered by Insurance in Canada (2025)

If you have workplace insurance coverage in Canada (often called "benefits"), there’s a good chance it includes therapy. In most cases, you don’t need a formal mental health diagnosis to access this coverage. This guide will help you understand how to use your insurance to find a therapist who’s the right fit—and covered by your plan.

1. Identify your insurance provider

In Canada, the most common insurance providers are:

• Canada Life
• Manulife
• Sun Life
• Desjardins
• Green Shield Canada (GSC)
• Blue Cross
• Chambers of Commerce Group Insurance
• Johnston Group
• Beneva
• Industrial Alliance (iA Financial Group)

Once you know who your insurance provider is, you need to dig into your specific plan.

2. Check your benefits booklet or insurance portal 

Your insurance provider will have a benefits booklet, PDF, or an online portal (ask your workplace or your plan administrator where to access this).

Once you find the details of your plan, search for "mental health", "psychotherapy", "counselling" or "psychological services."

• Therapy is often grouped under paramedical services, along with massage therapy, chiropractic, and naturopathic services.

Once you find the right section, the best way to know who and what's covered is to look for:

• The types of mental health professionals covered (e.g., psychologist, social worker, psychotherapist)
• Your annual coverage amount (e.g., $750/year)
  • Note: this typically resets at the beginning of the calendar year
  • Learn more about typical therapy costs in Canada
• Any per-session caps, or deductibles (sometimes called "reasonable and customary")

Sometimes the Insurance Provider language is blatantly confusing

If you see confusing terms like "psychological office visit," "MSW," or something like "clinical counsellor", don't be deterred. Sadly, this is your insurance company being confusing (and lazy), but you can always ask them directly (see section about contacting your insurance provider below).

3. Identify the therapist designations that your plan covers

Insurance coverage in Canada depends on the designation or license of the therapist — not their job title. Here are the most commonly covered licenses and designations across Canada (learn more about therapist types):

• Registered Psychologist (may appear as C.Psych in Ontario or R.Psych in Western provinces, but also might show up as simply "Psychologist")
• Provisional Psychologist
• Registered Social Worker (RSW)
• Registered Psychotherapist (RP)
• Registered Clinical Counsellor (RCC)
• Canadian Certified Counsellor (CCC)
• Registered Counselling Therapist (RCT)
• Clinical Social Worker – often used interchangeably with RSW
• MSW-holders who are also registered with a provincial college (MSW alone is not a license, it stands for Masters of Social Work)

4. How to contact your insurance provider

If your benefits booklet is unclear, can you often ask your HR, Benefits, or Total Rewards team what specific therapists you get coverage for. If this seems daunting, you can call or email your provider directly, confidentially. Be ready with:

• Your plan number or employee ID
• The specific therapist designation and license you're looking to see if you're covered for (e.g., Canadian Certified Counsellor)

Personal note: I once called my provider because "Registered Psychotherapist" wasn't listed in my booklet. I asked if they covered that designation. They said yes — and reimbursed my sessions in full. Always check.

5. Discover therapists covered by your insurance

Once you determine the designations you're covered for, a quick internet search on that designation + your city will likely pull up some results. Most therapist governing bodies have directories of their therapists on their website.

On First Session, a Canadian platform for finding the right therapist, you can:

• Filter therapists by license: Psychologist, Registered Social Worker, Registered Psychotherapist, etc.
• Search by focus areas, challenges your struggling with, and therapy approaches (modalities)
• See your therapist's price per session, their real time availability, and book a free consultation instantly

6. Choose a therapist who is the right fit

Once you have found therapists who know you have coverage for, it's important to choose a therapist who is a good fit.

In the field of therapy, there is a term called the "therapeutic alliance" which refers to the client-therapist relationship. This is perhaps the most important factor when it comes to a successful outcome in therapy. In other words, who your therapist is, and how you relate to them matters!

At First Session, every therapist listed is vetted by our team, and each therapist profile has a short introductory video to help you get a sense for who the therapist is. The videos really help to get a sense for whether you'll match well with a therapist before making any time investment in a free consultation or a full session. 

7. Pay for therapy and get reimbursed

Some therapists offer direct billing, but not all.

While First Session does not offer direct billing, the reimbursement process simple and fast:

• You pay for each session by credit card
• After each session, you receive a detailed receipt via email that includes:
  • Therapist’s full name
  • License number and professional designation
  • Practice address, session date, amount paid

This is everything your insurance provider will need to process your claim. Upload the receipt to your insurance portal, and your reimbursement will be on the way. Learn more about what therapy typically costs in Canada.

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Still Not Sure?

If you’ve found a therapist you like, but are unsure if you are covered, ask them:

• "Are your services reimbursable by insurance in [my province]?"

Your therapist will be familiar with insurance claim requirements and can guide you through it.

Looking for a therapist covered by your insurance? Use First Session's search tool to filter by license type and find someone who fits your needs — and your benefits plan.

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