What is First Session?

First Session exists to help you find the right therapist for you so you can get help now.

We want to:

  • Create meaningful human connection

  • Empower you to take control of your health

  • Make mental healthcare accessible to as many people as possible

We deeply believe that the fit between you and your therapist is the most important factor for a positive outcome. First Session is committed to making your search for a therapist user friendly, transparent, and trustworthy.

Our Story

Hi, I’m Rob Pintwala. In 2019, I launched First Session in Toronto. My dream was—as it is now—to make finding the right therapist as easy as possible. 

I’m no stranger to therapy. Like a lot of people, before ever experiencing it myself, I saw mental health issues troubling members of my family—both immediate and extended. PTSD, alcoholism, and trips to the psych ward: They were part of the backdrop of my youth.

In my 20s, I suffered a prolonged period of anxiety and depression. I was lucky enough to find the right therapist to help me at the time. Over the past 15 years, I’ve continued seeing a number of professionals—and seeing the profound positive impact therapy can have. I know what it’s like to feel trapped in a dark place, and what it’s like to get help.

But that’s not what sparked the inspiration for First Session. It came from my wife, Shannon. In 2018, Shannon’s dad was terminally ill. She felt she needed help processing her experiences, so she reached out to a local clinic.

What did she get? A sales pitch from the clinic’s intake coordinator. An experience devoid of any empathy—she was just another customer, another source of profit. After weeks of building up the courage to reach out for help, she was dismayed. It broke my heart.

Our Therapists

Each therapist on First Session has been vetted, interviewed, and filmed in-person by a member of our team.

None of the therapists featured on First Session work directly for us—they work for their own clinic or institution. First Session is here to help you find the right therapist for you, while giving clients and professionals control over their own journeys and missions.

Here’s how to get started finding a therapist.

In-Person vs. Online Sessions

During the COVID-19 pandemic, the majority of our therapists are only offering online, remote sessions. Once you book a session, your therapist will contact you with instructions on how to connect online.

Come be social with us.

First Session is active on Instagram, LinkedIn, and somewhat active on Twitter. Please give us a follow, and help #endthestigma around mental health.

Want to share feedback?

We are constantly looking for ways to improve our service, and to make your search for a therapist as easy as possibly. Please get in touch!